Deepika and Aniket's worries about the health of their newborn were put to rest after they received the best care and treatment on Cloudnine under Dr. Piyush Shah. Cloudnine's top-class facilities and excellent sanitary measures along with the service and support of staff helped in lifting their spirits.

It was the night of 23rd September 2021.26th week was going on. When Bhumi started feeling mild pains. We ignored it assuming it was cramps and baby kicking inside but slowly the intensity increased it seemed like she was going into labour. We rushed her to the hospital, and she was medicated to relax the uterus but destiny had other things in mind for us. We prayed for healthy babies at week 32 but our time had come, 24th September Bhumi bravely faced the pains and the contractions in the induction ward, Dr.Datar checked her and informed us that she has gone into labour but required C-Section delivery since it was high-risk pregnancy and babies were extreme premature. We were worried and confused since she was in labour whether to go for normal delivery or C Section, but then we had many queries about the health of babies and mother Ultrasound showed the babies at average weight of 800 grams. Then walked in the Hero of the Story. The Saviour. The Warrior. The Angel. Dr. PIYUSH SHAH. He calmly and patiently explained us each and everything and answered all our queries satisfactorily. He said at 26 weeks and 800 grams we have a good chance of survival. We decided for C Delivery. Prayers had started for us since long back Dr. Piyush first time gave his trademark reply "Fingers Crossed". Later in the night she was prepped for the LSCS Operation. We prayed a lot that whole day and then at night around 10.15 pm she was taken inside the OT...We met Dr. Tanushree for the first time just before the operation where she briefed us about few things. Our first Miracle Baby arrived at 11.07 pm Doctor exclaimed "it's a Girl" at 840 grams...I heard the cry and my heart started beating, as the baby was very tiny, she was immediately transferred to the NICU. The Indian Cricket Team may have 5 different coaches but that day I had team of more than 10 -12 personnel to bring our babies in this world, Dhaval got a chance to get a glimpse of the babies, then it was second baby at 11.08 pm "it's a boy" at 780 grams and then at 11.10 pm "it's a girl" at 740 grams, our 3 babies had arrived prematurely but ready to fight, survive, and win the battle. A big thanks to Dr. Piyush for playing the Jain Stotra, Bhaktamar Stotra and Navkar Mahamantra at time of delivery in the Operation Theatre truly obliged to him for that and it was also played 24*7 in the NICU for their whole stay, it was one and first of the many deeds he did for us and many more were to come. The babies were shifted to NICU and they were so tiny that 1 square foot of cloth was sufficient to cover them. That day 24th Night, Dr Piyush and the Team was there with our kids till 4 am and next day he was back at 7 am, he was looking after our kids and we were sleeping peacefully. It was the start of our Roller Coaster Journey of 57 Days which will be etched in our hearts forever. We would daily visit the kids, ups and downs started in the initial days, 2-3 days after admitting in NICU there were issues with the closure of small hole in the heart which was later cured in around 10 days, and slowly their feed and weight started increasing. They were on ventilator (incubated) till 8 days and then on NIV for 7 days and then on CPap for next 30 days. Initially feed was provided through tube inserted through the abdomen and later through the mouth. Dr. Piyush was very supportive and inspiring for Bhumi to give her milk for the kids which boosted their immunity. First time we were informed that one of the kid required blood and plasma, we were very frightened but then later explained that it is normal and not to be worried about. As slowly weight started increasing, we cheered for our babies when they crossed small-small milestones of 1 kg, 1.5 kg, 10ml ,15 ml, 20 ml feeds. We saw our fighter babies pass through each obstacle from Ventilator to NIV to CPap to Free Flow to Normal breathing. Every day they were creating new memories and hopes for us. From the critical care area to normal area to ready for discharge area. It was a tremendous feat for which Dr. Piyush had said that Bhumi is like the Queen of the Chess Game and everything was in her hands . These words were very motivating whenever we were tensed, upset or any ups and downs, he and Dr. Tanushree too motivated us always to stay positive which was very helpful for us. 2-3 times our children were given blood transfusion to maintain the haemoglobin levels. One of our baby was diagnosed with a small blood patch in the brain during the head scan but it was a minor issue and resolved on its own. Then came the day when Bhumi first time took the baby in her hands for KMC it was the day which made her a complete as a mother.it was a satisfying moment for her to hug the child, talk to them, give her warmth, love and all the affection, she truly enjoyed those moments and the small kicking and holding acts done by the kids, later she started taking both the kids for KMC and almost was at the hospital for full day with the kids. She was given proper training of handling the babies by the very helpful NICU Team of sisters which helped her a lot and gave her the courage to confidently handle the babies. Later on the kids also underwent ROP (Eye Scan) and one of the baby had reached Stage 2 of ROP, again that time Dr Piyush told us not to worry unless I call you, the baby required Laser Treatment which was very well handled by Dr Rohit and NICU Team. After numerous x-rays, eye check-ups, blood reports, anti-biotics, sonography, medicines, breathing support our babies made it out of the NICU totally healthy, safe and sound, and there were tears of joy in our hands when we took babies in our hand. The surreal feeling cannot be described. The Nurse Team and the Mausi team took great care of our kids Day and Night. On our every visit to the NICU we had observed all sisters extremely alert, highly disciplined and professional in approach, they work untiringly for all the kids and took equal care of all the kids, hats-off to each one of them for and big thanks for everything. Today we understand when we are writing this feedback around 20 days after discharge when we are with the kids how much efforts go in this thing. The care team lead by Dr Piyush made it very easy for us for the future, trained us well to take care of such small, pre matured babies after discharge, to feed them, change nappies, giving meds through droppers each and every minute thing was conveyed to us. All the credit goes to Dr Piyush, Dr Tanushree, On Call Doctors Dr Farah, Dr Nidhi, Dr Kaustubh, Dr Deepa, Dr Ankush, The Nurse Army (the true caretakers of our babies) Neha Sister, Ashita S, Bincy S, Sonali S, Deepti S, Amala S, Nikita S, Elena S, Diksha S, Pooja S, Rashmi S, Ankita S, Gincy S and Josmi S. Also thanks to all the 3 mausi - Anu, Farzana and Shabnam for all their untiring services for the kids. Our family thanks them for everything and are truly obliged to them.