What You'll Learn?
In the Steward Course at Cloudnine Hospitals, you will acquire a diverse set of skills and knowledge tailored to excel in the Food & Beverage (F&B) industry.
- Introduction to F&B Stewardship: Explore the historical and contemporary aspects of stewardship in the hospitality sector. Learn to define target market & explain the intangibility of the service and potential.
- Types of services and equipment: Explore the restaurant's functional areas and uses of different catering services. Gain knowledge about different kitchen equipment and their care & maintenance.
- Food Production Department: Gain in-depth knowledge of food safety standards and regulations. Learn various methods of preparing food, knowledge of different sauces and methods of storage.
- Guest Interaction and Service Excellence: Understand the principles of exceptional customer service in a healthcare setting. Acquire skills of grooming and other essentials – body language, speech modulation, which includes articulation, variation control of pitch and tonal quality.
- Culinary Etiquette: Master the art of laying the table with crockery, cutlery and glassware and presenting and serving food with elegance. Acquire knowledge of formal and informal dining etiquette.
- Food and Cost Control: Learn the Objectives of food costing, checks & checking system, analysing costs. Master in quality & quantity control, yield analysis, market report standard costing, the recipe card, billing systems & cost control.
- Health and Safety Standards: Understand and adhere to health and safety standards in a healthcare environment. Learn to ensure the well-being of guests and staff through proper safety protocols.
Upon completion of the Steward Course at Cloudnine Hospitals, you will be well equipped with the skills and expertise needed to thrive in the dynamic and demanding F&B industry.
